Issue Description:

The display of the DJI Power indicates "ERR37", and the DJI Home app prompts "Battery cell voltage too high".

Solution

1. Check if the firmware version of the power station is the latest. If not, connect it to DJI Assistant 2 (Power Series) or to the Home app (excluding DJI Power 500) to update to the latest firmware.

2. Remove the charging cable and all connected appliances from the power station, turn off the power, and wait 15 minutes before turning it back on.

3. If the issue persists after multiple attempts, please contact DJI Support.