01 Unboxing

· Open the packaging box, and lift the robot and base station out with the handy carry bag.

· Check the item list to ensure nothing is missing. For more details, please refer to the diagram below.

DJI ROMO P

DJI ROMO A

DJI ROMO S

02 Before Your Start

2.1 Preparing the Robot

2.1.1 Download the App

To get started with your robot, you’ll need the DJI Home app. Download it here.

2.1.2 Install the Robot

Begin by taking out the foam and placing the base station where you’d like it to work. Attach the base plate, connect the power cable for charging, and use the step-by-step video tutorial for a smooth and simple installation.

2.1.3 Power On/Off

Auto Power On: Place the robot’s wheels onto the base plate's tracks and slide it into position. When fully inserted, the robot will power on automatically, and the status indicator lights up.

Manual Power On/Off: Press and hold the Start button on the robot to power the device on or off.

2.1.4 Fill the Clean Water Tank

Lift out the clean water tank, fill it up with water, and fasten the cover securely. Slide the tank back into the base station.

2.2 Connect to the App

Run the DJI Home app, select "Add Device", and follow the prompts to pair via Bluetooth, join your Wi-Fi network, and give your device a unique name.

2.3 Firmware Update 

We recommend enabling the auto update feature (go to “Device Settings in the top right corner of the app > Firmware Update > Auto Update”) and let your robot seamlessly update itself whenever new firmware becomes available.

2.4 Inspect Areas to Be Cleaned

Read the instructions and tidy up your cleaning spot before every use.

1. Put away items like small valuables and hanging fabrics.

2. Clean sticky residues and standing water.

3. Open the doors of the areas to be cleaned (for areas with thresholds exceeding 2.5 cm, if cleaning is not required, close room doors).

03 First Use

3.1 Button Functions

Start Button (Base Station): Press once to start, pause, or resume a task.

Start Button (Robot): Press once to start, pause, or resume a task.

Return-to-Home Button (Robot): During a task, press once to stop the current operation and send the robot back to the base station.

3.2 Whole-House Mapping

Must-Read Basics | Start Mapping: Whole-house mapping is required before first use. Follow the on-screen prompts to organize your cleaning areas, then tap "Start Mapping". The robot will depart from the station and automatically perform whole-house mapping. When finished, it will return to the base station.

Advanced Tips | Split or Merge Rooms: After mapping, if the map shown in the app doesn’t perfectly match your home’s layout, you can easily adjust it in Map Management.

3.3 Cleaning

3.3.1 Select Cleaning Task

Must-Read Basics | Choosing Your Cleaning Task: The app comes with a variety of preset cleaning tasks. Simply tap any task card to see more details and get started!

Advanced Tips | Using Cleaning Solution: During the first mapping, if the robot identifies a kitchen area, it will automatically generate a "Clean Kitchen Grease" task card. To use this feature, make sure to add the cleaning solution.

3.3.2 Select Cleaning Area

Must-Read Basics | Select Area: Tap "Select All" or "Add Area" to choose the area to be cleaned.

Advanced Tips | Setting No-Go Zone: If there are areas you don’t want cleaned—like baby play mats or floor mats—you can easily mark them as no-go zones in the map settings. This protects your important items and ensures the robot only cleans where you want it to.

3.3.3 Set Cleaning Parameters

Must-Read Basics | Vacuum Then Mop: For your initial clean, select the “Vacuum Then Mop” option to achieve a spotless result.

Advanced Tips | Cleaning and Dust Collection Frequency: Set different cleaning and dust collection frequencies for various home zones.

Advanced Tips | Carpet Cleaning: Homes with carpets? Select the cleaning mode best suited for your carpet type for a thorough and gentle clean.

Advanced Tips | Cliff Detection: Got a home without stairs or uneven levels? Disable “Cliff Detection” to enhance obstacle-crossing ability of the robot.

3.3.4 Start Cleaning Task

Must-Read Basics | Start Cleaning: Tap "Start Cleaning" and the robot will exit the station and start cleaning.

Advanced Tips | Add or Omit: During cleaning, you can dynamically adjust coverage by tapping to add or omit areas.

3.3.5 View Cleaning Report

The robot will automatically head back to the base station once cleaning is done. If the cleaning task ends normally, you'll see a cleaning report pop up. If the cleaning task ends unexpectedly, view the cleaning report in “Device Settings > Cleaning History”.

04 More Features

Want to get the most out of your DJI Romo? Watch our tutorial videos and learn some awesome new tricks!

Advanced Tips | Child Lock: Worried about accidental touches? Just turn on “Child Lock” in the General Settings to keep things safe.

Advanced Tips | Custom Task: Every room is different! Pick the perfect cleaning mode and adjust parameters for each space to get the best results.

Advanced Tips | Remote Video: Once enabled, you can enjoy remote video and voice calls right away, no matter where you are.

05 Maintenance

To make sure your robot always works at its best, here are some daily maintenance tips for each part.

5.1 Maintenance Cycle

Tap “Device Settings in the top-right corner of the app > Supply Management” to view the latest recommended maintenance cycle.

5.2 Maintenance Instruction

Clean Water Tank: Promptly empty out dirty water.

Clean Bottom of Base Station: Regularly check the base station’s waste water outlet baffle to ensure it’s free from debris for smooth operation.

Clean Mop Pad Rotating Shaft: Flip the robot over, pull the mop pad plate outward to remove it completely for thorough cleaning.

Clean and Replace High-Efficiency Filter: Lift the handle to pull out the dust box. Open the top cover, then take out the washable filter.

Clean and Replace Silicone Roller Brush: Flip the robot over, press the roller brush cover clips, and remove the cover to access and replace the brush.

Replace Dust Bag: Remove and discard the used dust bag. Align the handle of the new dust bag with the installation rail inside the base station and push in fully to secure.

Replace Cleaning Solution: Remove the cleaning solution, align the nozzle of the new cleaning solution bottle with the corresponding slot, and push it in until fully installed.

Replace Side Brush: Use a screwdriver to remove the screw securing the side brush, then replace with a new brush. Then tighten the screw.

6. After-Sales Policies

6.1 Warranty Repair Service

If the product malfunctions due to non-user error during the warranty period, click here to apply for warranty repair service. Please refer to Warranty Period of Main Parts.

6.2 DJI Care Service Plan

Users who purchase the Extended Warranty Service can enjoy an additional one-year Warranty Repair Service after the official warranty expires.

>> Buy Now

07 FAQs

· How much area can the robot clean on a full charge?

The area covered in one cleaning session depends on your cleaning task and the dirtiness of your home. For example, using the “Vacuum (Quiet Suction)” mode, a fully charged ROMO can run for up to 3 hours and clean about 178 square meters, finishing with around 12% battery left.

· Can the robot climb over thresholds? What is the maximum height it can cross?

Yes, it can! Thanks to its retractable wheels, the robot easily tackles common obstacles such as door sills, edging strips, and sliding door tracks. On non-slippery floors, it can cross barriers up to 2.5 cm high.

For more information about the product, please refer to the user manual.

08 Service and Support

DJI Service is dedicated to delivering top-notch, comprehensive product services and support, guaranteeing a hassle-free experience with your devices.

Device Info Inquiry: Get easy access to your device info at any time, including activation date, warranty status, and service history.

Replacement Service: If your device encounters any issues within 30 days from the date you receive your product and meets the replacement criteria, we provide a convenient Replacement Service.

Service Progress Inquiry: Keep track of your device’s repair progress in real-time, including service details like quotation, delivery information, and inspection report.

To apply for additional services, click here.