1. In the Box
Unbox your package to discover the product and accessories. Ensure everything matches the checklist and is in perfect condition. Check out the image below for more details.
· Osmo 360 Standard Combo
· Osm0 360 Adventure Combo
2. Preparing Your Device
2.1 Attaching the Battery
Open the battery compartment cover, insert the battery and completely close the cover.
2.2 Device Charging
• Charging via the USB-C port.
Note: It is recommended to use a USB-C charger that supports PPS or PD.
• Charging via the multifunctional battery case.
2.3 Powering On/Off
Press and hold the power button to power the camera on or off.
2.4 Device Activation
The camera needs to be activated via DJI Mimo when it is used for the first time. Click here to download the app.
Enable Wi-Fi and Bluetooth on the mobile device. Open the DJI Mimo app and follow the on-screen instructions to connect and activate the camera.
2.5 Firmware Update
A prompt will appear in DJI Mimo when new firmware is available after the camera is connected. Tap the prompt and follow the on-screen instructions to update the firmware for the best experience.
3. Product Usage
3.1 Button and Touchscreen Features
• Button
• Touchscreen
For more touchscreen features, please refer to the tutorial video.
3.2 Capture and Playback
Storage
The camera comes with 105 GB of available storage and also supports storage expansion via microSD card. Click to view the list of compatible microSD cards.
Setting the Shooting Mode
After powering on, the camera is set to 360° mode by default. Slide in the center of the screen to adjust the view. Press Quick Switch Button once to enter the Quick Switch page. Press again to cycle through preset shooting modes.
Notes:
1. Before use, please clean the lens with the cleaning cloth to prevent fingerprints and smudges from affecting image quality.
2. For optimal panoramic stitching results, it is recommended to keep at least 0.75 meters away from the subject. Being too close may result in unnatural or abnormal stitching.
Playback
Tap the playback icon on the screen to access the playback page and view your captured footage.
3.3 Transferring Files
Transferring Files to a Mobile Device
Enable Wi-Fi and Bluetooth on the mobile device. Open the DJI Mimo app and tap the camera icon on the home screen. Once the camera is connected to DJI Mimo, tap the Playback icon to preview photos and videos. Tap the download icon to download photos and videos.
Transferring Files to a Computer
Power on the camera. Use the provided cable to connect the camera to a computer. Tap the camera screen, then tap Transfer File: USB to download the files from the camera to the computer.
3.4 Editing Panoramic Videos
Editing Panoramic Videos with a Mobile Device
Editing Panoramic Videos with a Computer
4. Using Accessories
4.1 Connecting to an Audio Device
The camera has a built-in microphone and also supports external audio devices.
· Connecting to DJI Mic Series
· Connecting to Bluetooth Headsets
4.2 Connecting to Osmo 360 Battery Extension Rod
When connected, the extension rod can charge the camera.
4.3 Connecting to an Osmo 360 Invisible Selfie Stick
The camera can be used with selfie sticks of different lengths. When the selfie stick is securely tightened and aligned with the camera, it disappears from the shot in 360° mode.
4.4 More
Watch the video to learn more about accessory combinations and usage.
5. After-Sales Policies
5.1 Warranty Repair Service
If the product malfunctions due to non-user error during the warranty period, click here to apply for free repair service. Please refer to Warranty Period of Main Parts.
5.2 DJI Care Service Plan
DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products with coverage for a range of accidental damages such as natural wear, collision, and misshapen.
DJI Care Refresh (1-Year Plan)
DJI Care Refresh (2-Year Plan)
6. FAQs
· Is Osmo 360 waterproof?
A: Osmo 360 (camera body only) can be used at depths of up to 10 meters underwater.
· What video formats can Osmo 360 take?
A: It can record panoramic videos in OSV format and standard videos in MP4 (HEVC) format.
For more information about the product, please refer to the user manual.
7. Service and Support
DJI Service is dedicated to delivering top-notch, comprehensive product services and support, guaranteeing a hassle-free experience with your devices.
· Device Info Inquiry: Get easy access to your device info at any time, including activation date, warranty status, and service history.
· Replacement Service: If your device encounters any issues within 30 days of receiving it and meets the replacement criteria, we provide a convenient replacement service.
· Service Progress Inquiry: Keep track of your device’s repair progress in real-time, including service details like quotation, delivery information, and inspection report, allowing you to stay informed about the service progress.
To apply for additional services, click here.
