Service Process

DJI Authorized Service Centers (ASC) are officially certified service providers that deliver professional repair and technical support for DJI products. Each ASC is staffed with DJI-trained technicians and uses genuine DJI parts to ensure your device is restored to optimal performance.

Services Available

  • Product Inspection & Diagnostics — comprehensive hardware and software checks

  • Repair & Parts Replacement — using genuine DJI components

  • Firmware Update Assistance — ensuring your device runs the latest firmware

  • Flight Data Analysis — reviewing flight logs to diagnose issues

  • General Consultation — product usage guidance and troubleshooting advice

How It Works

How_It_Works (1).png

Before You Visit

  • Contact the ASC in advance to confirm availability and schedule an appointment

  • Prepare your proof of purchase (receipt or order confirmation)

  • Record your device's Serial Number (SN) — found in DJI Fly app or on the device body

  • Back up any important data (photos, videos, flight logs) before handing over the device

  • Remove any accessories (propellers, memory cards, filters) unless relevant to the issue

Looking for Enterprise, Agriculture, or Delivery product services?

These specialized products are serviced through dedicated channels. Please visit DJI Repair Centers to find the appropriate service center.

Service Center Details

TIG — DJI Thailand Service Center

TIG — ศูนย์บริการ DJI ประเทศไทย

  • Address:  No. 65/30 & 65/31, 2nd Floor, Chamman Phenjati Business Center, Rama 9 Road, Huaykwang Sub-district, Huaykwang District, Bangkok Metropolis 10310

เลขที่ 65/30 และ 65/31 ชั้น 2 อาคารชำนาญเพ็ญชาติ บิสเนสเซนเตอร์ ถนนพระราม 9 แขวงห้วยขวาง เขตห้วยขวาง กรุงเทพมหานคร 10310

  • Business Hours:  Mon–Fri 9:00 AM – 6:00 PM, Sat 10:00 AM – 7:00 PM

จันทร์–ศุกร์ 9:00 – 18:00 น., เสาร์ 10:00 – 19:00 น.

  • WhatsApp:  (+66)62-6032388

  • Email:  djiservicecenter.thai@gmail.com

  • LINE Official:  @djiservice

  • Applicable Products:  Camera Drones · Handheld · Lifestyle Tech

Piccasus Company Limited

บริษัท พิคคาซัส จำกัด

  • Note: If your device was not purchased from Piccasus, please contact another service center.

  • Address:  908/1, Sawatdikan 1, Nong Khaem, Nong Khaem, Bangkok 10160

908/1 สวัสดิการ 1 แขวงหนองแขม เขตหนองแขม กรุงเทพมหานคร 10160

  • Business Hours:  Mon–Fri 9:00 AM – 5:00 PM

จันทร์–ศุกร์ 9:00 – 17:00 น.

Need More Help?

For assistance with repairs, warranty coverage, or other inquiries, please contact our Online Customer Service team.