Due to changes in customs policies, we are experiencing disruptions in the supply of certain materials. As a result, repair services for some models may be delayed, and turnaround times may be longer than usual. We sincerely apologize for any inconvenience this may cause and are working to resolve the situation as quickly as possible. Thank you for your understanding and patience.
Estimated processing time: 60–90 calendar days (or longer) from the date DJI receives your product. We will provide status updates as they become available.
Service Request Delay Notice
Applicable Products:Not involving
Helpful?
Yes
No
Contact Us
- Online Customer Service
- Contact online customer service for immediate support.
- Contact Online Customer Service