After unboxing your new product, it is crucial to promptly bind your DJI account and remote controller with the aircraft. Failure to do so will result in your inability to produce an Aircraft Flyaway Report in case of a flyaway incident. To bind your aircraft and remote controller, or to perform an unbinding operation, please refer to this article.
How to bind an aircraft with a DJI account
1. Launch DJI Pilot 2, log into your app account, and connect the remote controller to the aircraft. After connection, tap "Settings" in the left corner of the app.
2. Tap “Device Management”.
3. Select “Bind New Device,” read through the “Account and Binding Info,” and tap “Next”.
4. Confirm the account and aircraft SN, and tap “OK” to complete the binding between the aircraft and the DJI account.
How to Bind an Aircraft with a Remote Controller
1. After connecting to a remote controller, tap “Bind New Device” in “Device Management”.
2. Read the “Remote Controller Binding Info” and tap “Next”.
3. Check the account, aircraft SN, and remote controller SN, and tap “OK” to complete binding.
How to Unbind the Device
1. Login with the bound account, and tap “Delete Device” in “Device Management”.
2. Read the “Account and Binding Info” and tap “Next”.
3. Tap “OK” to unbind the device.
How to Unbind the Remote Controller
1. Login with the bound account, make sure the aircraft and remote controller are connected normally, and tap “Unbind Device” in “Device Management”.
2. Read the “Remote Controller Unbinding Info” and tap “Next”.
3. Tap “OK” to unbind the remote controller.
How to Change Bound Remote Controller
1. Login with the bound account, make sure the aircraft and remote controller are connected normally, and tap “Change Bound Device” in “Device Management”.
2. Read the “Remote Controller Binding Info” and tap “Next”.
3. Tap “OK” to change bound remote controller.
Please kindly refer to this article if a flyaway incident occurs and DJI Care Flyaway Aircraft Report needs to be produced.
Notes:
· It is required to submit a flyaway case before producing DJI Care Flyaway Aircraft Report.
· If the remote controller and account are not bound with the aircraft before flyaway, it is unable to produce a DJI Care Flyaway Aircraft Report.
· After producing DJI Care Flyaway Aircraft Report, your aircraft will be restricted from takeoff.
Producing a Flyaway Aircraft Report
1. Run DJI Pilot 2, tap “Setting” and log in with the bound account. Go to “Setting > Device Management” and select the corresponding aircraft to produce a Flyaway Aircraft Report.
* If there are more than one aircraft shown on “Device Management”, please select the corresponding one to produce a Flyaway Aircraft Report.
* If no device can be found under Device Management, check if you are logged into the account associated with the aircraft. If you have forgotten the account, please contact DJI Support for further assistance.
2. The “Aircraft Flyaway” button will appear while the aircraft is not connected.
Do not tap "Delete Device" under "Device Management". Otherwise, a Flyaway Aircraft Report cannot be produced if a flyaway incident occurs in the near future.
3. Tap “Aircraft Flyaway” to start producing a Flyaway Aircraft Report. Carefully read the Flyaway Aircraft Report prompt and tap “Next”.
4. Confirm the aircraft SN and then tap “OK”.
5. When “Flyaway aircraft report confirmed” is shown, it indicates that the Flyaway Aircraft Report has been produced.
