1636 Results
How can the issue be resolved if DJI Power series products indicate "ERR90" or "Device not supported by SDC or SDC 1 port"?
Issue Description:
The display of the DJI Power indicates "ERR90", and the DJI Home app prompts "Device not supported by SDC or SDC 1 port".
Solution
1. If the wireless module is not supported on the SDC port, please insert it into the SDC Lite port for use.
2. If it is another SDC accessory, please
Applicable Products: Not involving
How can the issue be resolved if DJI Power series products indicate "ERR4" or "Battery management system (BMS) software version error"?
Issue Description:
The display of the DJI Power indicates "ERR4", and the DJI Home app prompts "Battery management system (BMS) software version error".
Solution
Check if the firmware version of the power station is the latest. If not, connect it to DJI Assistant 2 (Power Series) or to the Home
Applicable Products: Not involving
How can the issue be resolved if DJI Power series products indicate "ERR25" or "Inverter Error Protection"?
Issue Description:
The display of the DJI Power indicates "ERR25", and the DJI Home app prompts "Inverter Error Protection".
Solution
Remove the charging cable and all connected appliances from the power station, press and hold the power button to turn off the power, and wait 30 seconds before pressing
Applicable Products: Not involving
How can the issue be resolved if DJI Power series products indicate "ERR30" or "Temperature sensor error"?
Issue Description:
The display of the DJI Power indicates "ERR30", and the DJI Home app prompts "Temperature sensor error".
Solution
Press and hold the power button to turn off the device, wait 30 minutes, and then press and hold the power button again to turn it back on.
If all the above fails
Applicable Products: Not involving
How can the issue be resolved if DJI Power series products indicate "ERR80""ERR81""ERR82""ERR83" or "SDC port function error"?
Issue Description:
The display of the DJI Power indicates "ERR80""ERR81""ERR82""ERR83" and the DJI Home app prompts "SDC port function error".
Solution
1.Connect the power supply to the current accessory. Connect the power station to DJI Assistant 2 (Power Series) or to the Home app (excluding DJI
Applicable Products: Not involving
How can the issue be resolved if DJI Power series products indicate "ERR36" or "Battery cell voltage too low"?
Issue Description:
The display of the DJI Power indicates "ERR36", and the DJI Home app prompts "Battery cell voltage too low".
Solution
Charge the power station using slow charging mode until it is 100% FULL, press and hold the power button to turn off the power, and let it stand for 24 hours.
Applicable Products: Not involving
How can the issue be resolved if DJI Power series products indicate "ERR92""ERR93" or "Error in charger plugged into SDC port"?
Issue Description:
The display of the DJI Power indicates "ERR92""ERR93", and the DJI Home app prompts "Error in charger plugged into SDC port".
Solution
1.Connect the power supply to the current accessory. Connect the power station to DJI Assistant 2 (Power Series) or to the Home app (excluding
Applicable Products: Not involving
How can the issue be resolved if DJI Power series products indicate "ERR41" or "Battery power insufficient"?
Issue Description:
The display of the DJI Power indicates "ERR41", and the DJI Home app prompts "Battery power insufficient".
Solution
1. The current temperature of the battery cell is low. In low-temperature conditions, the activity of the chemical substances within the battery decreases, leading
Applicable Products: Not involving
How can the issue be resolved if DJI Power series products indicate "ERR37" or "Battery cell voltage too high"?
Issue Description:
The display of the DJI Power indicates "ERR37", and the DJI Home app prompts "Battery cell voltage too high".
Solution
1. Check if the firmware version of the power station is the latest. If not, connect it to DJI Assistant 2 (Power Series) or to the Home app (excluding DJI Power
Applicable Products: Not involving
How do I export log files from the App?
Log Upload Via DJI Fly app
Please refer to the following tutorial to learn about the "Log Upload":
1. Choose「Service > Log Upload」to enter the log upload page.
2. Select the date of Occurrence, and then select the desired "Flight Record" and "App Log". (It is recommended to select all flight records
Applicable Products: Camera Drones,Handheld
/ 164