Help Center

You can update the drone firmware through the DJI app or DJI Assistant 2. For the detailed steps, refer to this article.

Starting from July 13, 2023, the DJI Care Refresh protection plan will be fully upgraded, with more replacement services, lower replacement fees, longer coverage duration, and support for renewals. En

During regular use of your drone, you may find that the drone cannot take off at some popular sites, the app prompts that the drone cannot take off and the drone has entered a Restricted Zone, and some areas are displayed in red on the map. In this guide, we’ll walk you through how to apply for unlocking the drone to fly in restricted zones.

Did you just get the DJI Mini 3? Congratulations! You have taken the first step into a fun new world. This tutorial goes through everything you need to know about flying the Mini 3, including how to link and activate the drone. Let's set up your new drone before you head out to fly!

Osmo Mobile 6 integrates DJI's cutting-edge gimbal stabilization technology, delivering flawless anti-shake performance. It enables an even more stable user experience particularly when you are getting inspired by the very moment, and results in smooth footage that wows. This guide walks you through what's in the box, how to unfold the device and mount the phone onto it, the fancy functions, and some charging tips.

After unboxing your new product, it is important to promptly bind it to your DJI account. Failure to do so will result in your inability to produce a DJI Care Aircraft Flyaway Report in case of a flyaway incident. To bind your aircraft and remote controller, or to perform an unbinding operation, please refer to this article.

To learn whether your mobile phone is compatible with the DJI Fly or DJI GO 4 app, please refer to this article for help. If you want to know if your mobile phone is compatible with DJI Fly/DJI GO 4 App, or to know which software you need to use with your aircraft, and the model of the aircraft that the software is compatible with, please refer to this content for help.

If damage occurs to the product during normal use or from an accident, please kindly refer to this article to learn how to use DJI Care Refresh service plan.