1486 Results
Notice of Suspension of Service and Support for Old Product Series
Dear DJI Users:
Thank you for your long-term interest and support towards DJI. Because electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service
Applicable Products: Not involving
Does DJI OM Multifunctional Module support fine adjustment of fill light brightness and color temperature?
When used DJI OM Multifunctional Module with Osmo Mobile 8, you can fine-tune the fill light through the side wheel.
The specific operations are as follows:
1. Press and hold the side wheel to turn on the fill light (default brightness is 5 lux and color temperature is 2500K).
2. Press the side
Applicable Products: Not involving
A Beginner’s Guide to Osmo 360
1. In the Box
Unbox your package to discover the product and accessories. Ensure everything matches the checklist and is in perfect condition. Check out the image below for more details.
2. Preparing Your Device
2.1 Attaching the Battery
Open the battery compartment cover, insert the battery
Applicable Products: Osmo 360
Activating Your Handheld Products
Osmo Nano
For first-time use, the camera should be activated in the DJI Mimo app. Download the app here.
Enable Wi-Fi and Bluetooth on the mobile device. Open the DJI Mimo app, tap the camera icon on the home screen, and follow the prompts to connect and activate the camera.
Osmo 360
The camera
Applicable Products: Handheld
About DJI Care Refresh International Warranty Service
Applicable Products
DJI Care Refresh provides international coverage to:
Osmo Mobile Series: Osmo Mobile 8, Osmo Mobile 7, Osmo Mobile 7P, Osmo Mobile 6, Osmo Mobile SE, DJI OM 5, DJI OM 4 SE.
Ronin Series: DJI RS 4, DJI RS 4 Pro, DJI RS 4 Mini, DJI RS 3, DJI RS 3 Pro, DJI RS 3 Mini.
Osmo Action
Applicable Products: Not involving
Introduction to Handheld Products Intelligent Features
ActiveTrack
Applicable Products
Osmo Mobile Series, Osmo Pocket Series, Ronin Series
How to Use
Osmo Pocket Series
Check out Using ActiveTrack with Handheld Products to learn how to make the most of this feature for Osmo Pocket Series.
Osmo Mobile Series
Check out Using ActiveTrack with
Applicable Products: Handheld
DJI Fly Trimmed Download Instructions
Applicable Products
DJI Mini 2 SE, DJI Mini 4K, DJI Mini 2, DJI Air 2S and DJI Air 3, DJI Avata 2, DJI Mini 4 Pro, DJI Air 3S, DJI Neo, DJI Flip, DJI Mavic 4 Pro, DJI Mini 5 Pro, DJI Neo 2.
[Tips] The Trimmed Download function for DJI Mini 5 Pro, DJI Mavic 4 Pro, DJI Mini 4 Pro and DJI Air 3 is only
Applicable Products: Camera Drones
Free Insurance for Drones
As a privilege of your purchase of a target DJI drone product, a free liability insurance is affiliated with your drone. You need to register separately for using the insurance.
Please contact the following agency for more details and the registration procedure of the insurance.*1
*1 Available for
Applicable Products: Not involving
What steps can be taken to resolve the issue of DJI Flip/DJI Neo/DJI Neo 2's inability to connect to DJI Fly via Wi-Fi?
Issue Description
DJI Flip/DJI Neo/DJI Neo 2 is not able to be connected to the DJI Fly app via Wi-Fi and cannot be controlled through DJI Fly.
Solutions
1. Please ensure that the DJI Flip/DJI Neo/DJI Neo 2 firmware has been updated to the latest version, and refer to Updating Your Drone Firmware
Applicable Products: DJI Flip,DJI Neo,DJI Neo 2
DJI Flip/DJI Neo Series Mobile App Control (DJI Fly)
DJI Flip
• Wi-Fi Connection and Parameter Settings
Wi-Fi Connection: Connect the aircraft directly to the DJI Fly app on your mobile device via Wi-Fi to control the aircraft using the mobile device.
Parameter Settings: After entering the DJI Fly app, you can set parameters for specific modes or modify
Applicable Products: Not involving
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