1649 Results
Notice of Suspension of Service and Support for Old Product Series
Dear DJI Users:
Thank you for your long-term interest and support towards DJI. Because electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service
Applicable Products: Not involving
Accessories Compatibility for Osmo Series Products
Osmo Nano Series
Osmo 360 Series
Osmo Mobile Series
Osmo Action Series
· DJI Action 2 Magnetic Adapter Mount is required when using DJI Action 2 with the following accessories: Osmo Action Suction Cup Mount, Osmo Action Helmet Chin Mount, Osmo Action Chest Strap Mount, Osmo
Applicable Products: Osmo Nano Series,Osmo 360 Series,Osmo Action Series,Osmo Mobile Series,Osmo Pocket Series
DJI Power Series Accessories Compatibility
Accessory
DJI Power Auro 2000 Elite
DJI Power 2000
DJI Power 1000 V2
DJI Power 1000
DJI Power 500
DJI Power Car Power Outlet to SDC Power Cable (12V/24V)
×
√
√
√
√
DJI Power Solar Panel Adapter Module (MPPT)
×
√
√
√
√
DJI Power 1kW Super
Applicable Products: DJI Power Series,DJI Power Auro 2000 Elite
DJI Power Error Code Description and Solution
Error Code
Error Message Icon
Solution
ERR23
The display of the DJI Power indicates "ERR23", and the DJI Home app prompts "AC output port short circuit".
1. There is an issue with the appliance connected to the AC output port. Please replace it with another appliance to check
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR64" or "Communication error between main board and USB port"?
Issue Description:
The display of the DJI Power indicates "ERR64", and the DJI Home app prompts "Communication error between main board and USB port".
Solution
1. Check if the firmware version of the power station is the latest. If not, connect it to DJI Assistant 2 (Power Series) or to the Home
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR69" or "USB-C output error"?
Issue Descriptions
The Display of the DJI Power indicates "ERR69", and the DJI Home app prompts "USB-C output error".
Solution
1. Remove devices connected to the USB-C Port.
2. Power off the power station by pressing and holding the power button. Then press and hold the button again to power it
Applicable Products: DJI Power Series,DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR70" or "USB-A output error"?
Issue Descriptions
The display of the DJI Power indicates "ERR70", and the DJI Home app prompts "USB-A output error".
Solution
1. Remove the connected device from the USB-A port.
2. Power off the power station by pressing and holding the power button. Then press and hold the button again to power
Applicable Products: DJI Power Series,DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR65" or "Communication error between main board and SDC port"?
Issue Description:
The display of the DJI Power indicates "ERR65", and the DJI Home app prompts "Communication error between main board and SDC port".
Solution
1. Check if the firmware version of the power station is the latest. If not, connect it to DJI Assistant 2 (Power Series) or to the Home
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR67" or "Communication error between main board and battery management system (BMS)"?
Issue Description:
The display of the DJI Power indicates "ERR67", and the DJI Home app prompts "Communication error between main board and battery management system (BMS)".
Solution
1.Check if the firmware version of the power station is the latest. If not, connect it to DJI Assistant 2 (Power
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR43" or "Device overcurrent"?
Issue Description:
The display of the DJI Power indicates "ERR43", and the DJI Home app prompts "Device overcurrent".
Solution
1. Remove the charging cable and all connected appliances from the power station.
2. Power off the power station by pressing and holding the power button. Then press and
Applicable Products: DJI Power Auro 2000 Elite
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