1487 Results
What Service Plans can I buy?
Camera Drones & Handheld
Model/Product Covered by Service Plan
DJI Care Refresh (1-Year Plan)
DJI Care Refresh (2-Year Plan)
DJI Flip Series
DJI Flip
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DJI Neo Series
DJI Neo 2
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√
DJI Neo
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√
DJI Avata Series
DJI Avata 2
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DJI
Applicable Products: Camera Drones,Handheld
DJI Care Refresh Fee Details
Camera Drones
AU
Model
Plan
Price
Replacement Fee
Flyaway Replacement Fee
DJI Neo 2
1-Year Plan
A$28
A$55
A$169
2-Year Plan
A$48
A$55
A$169
DJI Mini 5 Pro
1-Year Plan
A$119
A$99
A$449
2-Year Plan
A$189
A$99
A$449
DJI
Applicable Products: Camera Drones,Handheld
DJI Care Refresh Purchase Guide
Service Introduction
After purchasing DJI Care Refresh, you can have your product replaced for a small additional cost when it comes to accidental damage or flyaway*.
DJI Care Express is an option that DJI will ship a replacement product to you upon receiving the damaged after you have paid the replacement
Applicable Products: Camera Drones,Handheld
Connection Errors between the Remote Controller and a Mobile Device
If your remote control can not control the aircraft, after opening DJI Fly/DJI GO 4 app, the app prompts “The aircraft is not connected to the remote control” or “The aircraft is not connected”, please refer to The app prompts an “Aircraft Disconnected” or “Aircraft not connected to RC” warning
If your
Applicable Products: Camera Drones
A Beginner’s Guide to DJI Neo 2
1. Unboxing
Unbox your package to discover the product and accessories. Ensure everything matches the checklist and is in perfect condition. Check out the images below for more details.
DJI NEO 2 (Drone Only)
DJI NEO 2 Fly More Combo (Drone Only)
DJI NEO 2 Fly More Combo
DJI NEO 2
Applicable Products: DJI Neo 2
Which remote controllers or motion controllers can be used with DJI Neo Series?
📖 Learn More:
Aircraft Accessory Compatibility
DJI Neo Palm Control
DJI Neo Series can be used with the following control devices:
1. Remote Controller: DJI Neo Series can be used with DJI RC-N3, DJI RC-N2, and DJI RC 2 with O4 video transmission technology.
2. Motion Controller: DJI Neo Series
Applicable Products: Not involving
Introduction to FlyShare
FlyShare allows you to transfer files from the DJI RC Pro 2/DJI RC 2/DJI RC remote controller to a mobile device.
To use FlyShare on DJI RC Pro 2/DJI RC 2/DJI RC, it is necessary to update the relevant firmware:
DJI RC Pro 2: Available upon release.
DJI RC: V01.02.0000 or above.
DJI RC 2: V02.01.0048
Applicable Products: DJI RC Series
Aircraft Status Indicator Pattern Description
Status Indicators Placement
The placement of the status indicators varies among different drone models. For details, refer to the table below.
Aircraft Model
Status Indicator Placement
Illustration
DJI Neo 2
At the front of the aircraft body
DJI Flip
At the front of
Applicable Products: Not involving
Mounting or Removing Intelligent Flight Battery
DJI Mavic 4 Pro
DJI Flip
Inserting the Intelligent Flight Battery
Insert the Intelligent Flight Battery into the battery compartment of the aircraft, Make sure the battery is fully inserted with a clicking sound, which indicates the battery buckles are securely fastened.
Removing the Intelligent
Applicable Products: Camera Drones
Camera Drones and Handheld Product Tutorials
Camera Drones Tutorials Collection
DJI Mavic Series
DJI Mavic 4 Pro
DJI Mavic 3 Pro
DJI Mavic 3 Classic
DJI Mavic 3
Mavic 2
Mavic Pro
DJI Air Series
DJI Air 3S
DJI Air 3
DJI Air 2S
Mavic Air 2
Mavic Air
DJI Mini Series
DJI Mini 5 Pro
DJI Mini 4 Pro
DJI Mini 3 Pro
DJI Mini 3
Applicable Products: Camera Drones,Handheld
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